Returns & Exchanges
At Danetti, we want you to love your new furniture, which is why we offer a 14-day return period if you are not completely satisfied with your purchase. Items must be returned in their original packaging and in a resaleable condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 14 days of delivery to request a return authorization and receive your unique reference number.
- 2.Prepare the Item
Carefully disassemble and repackage your furniture in its original boxes, ensuring all components and hardware are securely included.
- 3.Schedule Collection
Our team will arrange for a specialized furniture courier to collect the items from your home at a time that suits your schedule.
- 4.Quality Check & Refund
Once the item arrives back at our warehouse, we will perform a quality inspection and process your refund to the original payment method within 10 business days.